Privacy Policy
At Mercury Visa and Immigration Solutions Pvt Ltd. (“Mercury Visas”), we understand the importance of protecting your personal information. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and your rights regarding your data.
Information We Collect
- Contact Information: Name, address, email, phone number.
- Identification Information: Passport details, government-issued ID numbers, date of birth.
- Financial Information: Payment details for services.
- Immigration-Related Information: Educational qualifications, work experience, family details, reasons for immigration, and any other details relevant to your visa or immigration application.
- Website Usage: Information about how you interact with our website, such as IP address, pages visited, and time spent on the site.
How We Use Your Information
- Provide Immigration Services: To assess your eligibility, prepare and submit applications, communicate with immigration authorities, and represent you throughout the process.
- Communication: Respond to inquiries, provide updates on your application, and send relevant information about our services.
- Improvement of Services: Analyze website usage to enhance our website and offerings.
- Legal Compliance: As required by law, including responding to legal requests.
Information Sharing
We may share your information with:
- Government Agencies: To submit your visa or immigration applications and as required by relevant authorities.
- Third-Party Service Providers: Who assist with our business operations, such as payment processing, or technology services.
- As Required by Law: In response to legal requests, court orders, or to protect our rights or the rights of others.
Security and Limitations
We implement reasonable technical and organizational measures to protect your information. However, no data transmission or storage is completely secure.
Once our services ends, we will delete the data and other information about you and your family that we have in our database either physical or electronic or cloud.
In case of service cancellation (Service Ends) that results in a Refunding service fee, You cannot ask us to share any of the work we have done in organizing your data, information, and documents to submit to Immigration or other relevant authorities. We don’t keep your data as mentioned earlier
Your Rights
You may have the right to:
- Access Information: Request access to the personal information we hold about you.
- Correction: Request the correction of inaccurate or incomplete information.
- Erasure: In certain circumstances, ask to have your personal information deleted.
- Data Portability: In some cases, receive your personal information in a structured, commonly used format.
Changes to This Policy
We may update this Privacy Policy periodically. The “Effective Date” will indicate the latest revision.
Contact Us
If you have any questions or wish to exercise your data privacy rights, please contact us at:
- Email: hello@mercuryvisas.com
- Phone: +91-96191-65555